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General Shipping Information
- Our shipping charges are listed below, please note all orders are currently shipped via USPS.
- Order placed before 9am (Los Angeles PST Time) will generally be shipped same day unless we are experiencing busy times such as holidays and site sales.
- Orders placed after 9am and during weekends and holidays will ship the following business day.
- If we have a problem with your order we will contact you via email, please also check your junk folders for emails from us.
- Should you have a query on your order please call our customer service, we are open from 9am – 4.30 (PST time), Monday – Friday. TEL: +1 323 655 7337
- Or you can email us quoting your order number.
International Shipping Information
- International shipments can take 7-14 days to reach you, due to certain countries import exams please allow up to 3 weeks.
- International shipments may be subject to customs and duty fees levied by their local government and will be the customer’s responsibility.
- If you refuse an international shipment you will be responsible for the return shipping costs and associated customs/duties associated with the order, these will be deducted from your refund.
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