Store Pick-up

  • Pick up hours are Monday- Friday 9-4 pm and Saturday-Sunday 12-6pm.
  • Please allow 12 - 24 hours for your order to be ready for pick up
  • Orders placed after 9am weekdays will be ready the following business day. We DO NOT process orders on Saturday or Sunday.
  • Upon arrival please have your order confirmation and ID ready, if you are collecting on behalf of someone else, the person who placed the order MUST specify this in the notes of there order.
  • Please ring the doorbell when you arrive, one of our Kreepsville crew will verify your order and ID.
  • Don't forget to snap a pic with our mural before you leave.

General Shipping Information

  • Our shipping charges are listed below, please note all orders are currently shipped via USPS.
  • Order placed before 9am (Los Angeles PST Time) will generally be shipped same day unless we are experiencing busy times such as holidays and site sales.
  • Orders placed after 9am and during weekends and holidays will ship the following business day. 
  • If we have a problem with your order we will contact you via email, please also check your junk folders for emails from us.
  • Should you have a query on your order please call our customer service, we are open from 9am–4:30 (PST time), Monday–Friday. TEL: +1 323-685-2391
  • Or you can email us quoting your order number.

 

 

Shipping Costs

 

Destination $0.01-$17.99 $18.00-$99.99 $100 and up
U.S.A $4.95 $9.95 FREE
Rest Of The World Calculated by weight and destination at checkout. Please see our "International shipping information" section for more info. 

 

International Shipping Information

We now offer prompt, dependable international shipping. The shipping charges are determined by the weight of your order and the destination country. In majority of instances, our rates include all import taxes, duties and fees. This total amount will be calculated in your domestic currency at the time of checkout. However, please note that if the service does not explicitly state "includes import taxes, duties, and fees", you might incur additional import costs upon delivery. All such additional expenses would fall under your responsibility.

  • International shipments can take 7-14 days to reach you, due to certain countries import exams please allow up to 3 weeks.
  • In majority of instances, our rates include all import taxes, duties and fees.
  • If you refuse an international shipment you will be responsible for the return shipping costs and associated customs/duties associated with the order, these will be deducted from your refund.

Returns

Items can be returned in their original condition and original packaging within 28 days of receiving an order. Unfortunately, we do not offer free returns or exchanges, when returning an item please make sure the return package has tracking info as to we are not held responsible if your return package becomes lost in its transit back to us. Once we receive your item back we will process your return/exchange and send you an email confirmation.  

Ripper Merchandise (RETURNS)
1026 S. Atlantic Blvd
East Los Angeles, CA 90022
USA

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