Frankenkuties Pencil Dress

If you would like more specific measurements on any item, please feel free to email us stating the item name and size you would like the measurements for.

General Shipping Information

• Our shipping charges are listed below, please note all orders are currently shipped via USPS.
• Order placed before 9am (Los Angeles PST Time) will generally be shipped same day unless we are experiencing busy times such as holidays and site sales.
• Orders placed after 9am and during weekends and holidays will ship the following business day.
• If we have a problem with your order we will contact you via email, please also check your junk folders for emails from us.
• Should you have a query on your order please call our customer service, we are open from 9am – 4.30 (PST time), Monday – Friday. TEL: +1 323 655 7337
• Or you can email us quoting your order number.

International Shipping Information

• International shipments can take 7-14 days to reach you, due to certain countries import exams please allow up to 3 weeks.
• International shipments may be subject to customs and duty fees levied by their local government and will be the customer’s responsibility.
• If you refuse an international shipment you will be responsible for the return shipping costs and associated customs/duties associated with the order, these will be deducted from your refund.